Heat Pump Fault Finding Nottingham

Is Your Heat Pump Doing Something It Shouldn’t?

Heat pump faults aren’t always as straightforward as they first appear. A fault code, unusual noise or loss of heating can give us useful information, but it doesn’t necessarily tell us exactly what has caused the problem.

Rather than guessing and replacing parts unnecessarily, we believe in properly investigating the system and finding the cause of the fault.

Heat Pump Problems We Can Investigate

A Fault Code Is Only Part of the Story

If your heat pump is displaying a fault code, make a note of it before calling us. The code can help point us in the right direction, but further checks may still be needed to establish why the fault occurred.

Tell Mark or Rickie when the problem started, what the heat pump was doing beforehand and whether you still have heating or hot water. The more information we have, the easier it is to start narrowing down the problem.

Heat Pump Running but the House Is Still Cold?

If the heat pump appears to be running but your home isn’t reaching temperature, the heat pump itself may not necessarily be the problem.

The cause could be connected to system settings, controls, circulation, the heating system or the heat pump itself. Fault finding helps us work through the system and identify where the problem is coming from.

We’ll Start by Asking a Few Questions

When you call, Mark or Rickie will ask a few questions about what is happening with your heat pump. We may ask about any fault codes, whether you have heating and hot water, when the problem started and whether anything has recently changed.

If there is something safe and sensible you can check yourself, we’ll tell you. Sometimes a little information over the telephone can help us understand the problem before arranging a visit.

Local Heat Pump Fault Finding in Nottingham

We provide heat pump fault finding in Nottingham and surrounding areas.

You’ll deal directly with Mark or Rickie. We’ll investigate the problem, explain what we find in straightforward language and discuss what needs to happen next.

Repair or Service?

Once the problem has been identified, your heat pump may need a repair. If the system is working normally and simply needs routine maintenance, our servicing page may be more appropriate.